### Refund Policy

**Effective Date: 02/08/2024**

At NAMMAAYKE, we strive to provide exceptional matchmaking services and ensure your satisfaction. However, if you are not entirely satisfied with our services, we have outlined our refund policy below.

**1. Eligibility for Refunds**

Refunds are considered under the following conditions:

- If there is a technical issue on our end that prevents you from accessing our services.

- If you have mistakenly made a duplicate payment.

- If our services were not delivered as promised due to an error on our part.

**2. Non-Refundable Cases**

The following cases are not eligible for refunds:

- Change of mind after availing of our services.

- Dissatisfaction due to personal preferences or reasons outside our control.

- Incomplete use of services due to lack of action from the user's end.

- Violations of our terms of service or misuse of the platform.

**3. Refund Request Process**

To request a refund, please follow these steps:

1. Contact our customer support team within 30 days of your payment.

2. Provide your payment details, account information, and the reason for the refund request.

3. Our team will review your request and respond within 7 business days.

**4. Refund Approval**

If your refund request is approved:

- The refund will be processed through the original method of payment.

- It may take 7-10 business days for the refund to reflect in your account, depending on your bank or payment provider.

**5. Contact Us**

If you have any questions or need further assistance with our refund policy, please contact us:

- **Phone:** +91 97436 74434

- **Email:** info@nammaayke.com

We are committed to providing the best possible service and appreciate your understanding of our refund policy. Thank you for choosing NAMMAAYKE.

**Note:** This refund policy is subject to change without notice. Please review it periodically to stay informed about any updates.